Client & Vendor Management
Working with clients and partners to define scope, advise on solutions and follow delivery and support.
Worked with clients and vendors as manager, consultant and developer, alongside most roles rather than as a job of its own.
- Established and managed partnerships on behalf of a business.
- Advised clients on their own business, as with e-commerce operators getting more from campaigns and content.
- Stayed the client’s contact when things went wrong, following incidents from report to resolution.
- Settled scope and technical solutions directly with clients, in workshops with their teams and the developers.
Used in
- PositionCountry Manager – Visma Digital Commerce A/SRan the Danish business with full P&L accountability across market strategy, operations and people.
- PositionFrontend Architect – Theilgaard Mortensen A/SLed frontend architecture for e-commerce clients using IBM WebSphere Commerce, with a development team in India.
- PositionProduct Manager – Visma Digital Commerce A/SManaged WPCloud, Visma Digital Commerce’s content and commerce platform, and its Nordic development team.
- PositionSelf-employed – ExenovaRan Exenova as an independent web-development business alongside studies.
- PositionSenior Technical Business Analyst – ScalepointAnalysed technical issues and advised on changes to Scalepoint’s insurance claims platform.
- PositionSystems Developer – Ekstra BladetDeveloped Ekstra Bladet’s news portal, covering information architecture and digital project delivery.
- PositionSystems Developer – TRIPLE LBiCoordinated frontend delivery and build systems as a technical project manager at TRIPLE LBi.